Three things. Every day
I want to take thirty seconds to recap on what we covered this week. Because it all connects. On Wednesday I asked you to ring...
Late payments?
38 businesses closed yesterday because of late payments. Not because they had a bad product. Not because they lost their market. Because somebody did not...
Do you smile before you dial?
I want to share something with you this morning that stopped me in my tracks the first time I heard it. There was a study...
The quickest way to lose a client
Before your day gets away from you, I want to share one thing. I want to share one thing with you this morning. This is...
When your blood boils – what do you actually do?
Before you react to anything today — a difficult client, a member of staff, someone at home — I want to give you one question...
Are you waking up at 4am thinking about the business?
More than half of UK SME owners now admit that stress is directly affecting the quality of the decisions they make in their business. Not...
Your bank won’t help you when you need it most
71% of SME finance brokers now say mainstream banks are pulling back from lending to smaller businesses. Not struggling businesses. Not risky businesses. Small businesses...
Profitable on paper. Broke by Friday
A business can be profitable on paper, winning work, invoicing regularly and still run out of cash. It happens to thousands of UK businesses every...
73% of UK firms are raising prices – are you quietly getting poorer?
73% of UK businesses are raising prices just to stop their profits going backwards. If that number does not ring alarm bells, it should. Because...
Before you walk in
The University of Glasgow found that the human brain reads another person’s emotional state in just 200 milliseconds, faster than a blink. Before you have...