Monkey See, Monkey Do
If your child hears you laugh about “they forgot to charge me” or “I got away with that one with the tax man,” they don’t...
Trust is The Whole Game
You can have the best product in the world. You can have the sharpest salesperson money can buy. You can get every single thing about...
The Forgotten Loan
I was speaking to an accountant last week. He’d been kind enough to recommend one of his clients to me for some finance, and while...
The £700k Client: Part 5
Here’s the strange part of this whole story. The real fix for a seven hundred thousand pound debt was never going to happen this week....
The £700k Client: Part 4
Every director assumes the same thing when a customer stops paying. They must be struggling. Cash flow’s tight. They’ll sort it eventually. Sometimes that’s exactly...
The £700k Client: Part 3
Most company directors won’t touch invoice finance. Ask them why, and you’ll get the same answer almost every time. “I don’t want to sign a...
The £700k Client: Part 2
Yesterday I told you about a client of mine. Seventeen years with one customer. Now owed seven hundred thousand pounds, and that customer’s seventy per...
The £700k Client: Part 1
When a client stops paying you, you assume the worst. Cash flow. Money trouble. Real difficulty. Sometimes that’s true. Sometimes it isn’t. Sometimes a company...
Carillion took hundreds of suppliers down with it
No captain leaves port without knowing where the lifeboats are. Not because he expects to sink. Because the day he needs one is never a...
The Four-Question Test
Your biggest customer. Reliable. Pays like clockwork. Three years, never missed a beat. You’d stake the business on them. That’s exactly the kind of customer...