Where is your recurring income coming from?
This one comes from one of our most popular FAQ Friday episodes. Two businesses. Same sector. Same size. From the outside they look identical. One...
56% of unhappy clients will never tell you
72% of clients switch after just one negative experience, and 56% of them will never tell you it happened. No complaint. No warning. No second...
Before you touch anything on your desk today
A UK study featured in HR Review found that over half of a director’s working day disappears into low-value busywork. Not the team’s time. Your...
Will your competitor outwork you this week?
Research shows the average UK employee is genuinely productive for just two hours and fifty-three minutes of their working day. Most directors read that and...
Start Monday the way closers do
Every director knows the feeling. The words leave your mouth, and you already know you have lost it. The ask was weak, the language was...
Busy directors vs effective directors
Most directors end the week exhausted but not entirely sure what they actually moved forward. The diary was full, the inbox was busy, and the...
Most directors can’t answer this
Recent reports show that nearly three-quarters of UK businesses are planning to raise prices just to protect their margins this quarter. In that environment, guessing...
How Small Mistakes Cost More Than Big Ones
Most directors walk straight past the things their clients actually notice. They are too busy looking at the “big” stuff—the new equipment, the expensive marketing,...
How your friends affect your profit
People judge you by the company you keep. It is a harsh truth, but in business, your circle is your ceiling. The most successful directors...
Your Most Important Call This Year
Book 20 minutes with me; it is completely free, completely confidential, and it could be the turning point you need. Sitting and doing nothing won’t...